Privacy policy

Policies

The Policies, Terms and Conditions described below govern the use of this site referred to as “site” or “countrylivingprimitives.com”. Your placement of any order and/or use indicates your acceptance of these Conditions.
Thank You
CountryLivingPrimitives.com Country Living Primitives LLC
of Pennsylvania

Orders Acceptance Policy

Your receipt of an electronic or any other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We “countrylivingprimitives.com” reserve the right at any time after receipt of your order to accept or decline your order for any or no reason or to supply less than the quantity you ordered of any item.

Credit Card Payment

We use a secure payment gateway and offer PayPal to process payments. Countrylivingprimitives.com does not charge a surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number. This information must be the address and phone number your credit card bank has on file for you. Incorrect information will cause a delay in processing your order. Your credit card will be billed upon placement of your order.

Personal Checks, Cash and Money Orders

Countrylivingprimitives.com does not accept checks, cash or money orders as a method of payment on internet orders.

Privacy

We, “Countrylivingprimitives.com ” endeavour to keep your personal information private and secure. When you make a purchase or subscribe to our newsletters or email lists from our site, you provide your name, address, email address, credit card information and phone number. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience. Customer information will not be sold, exchanged, transferred, or given to any other company, without the consent of the customer, other than for the express purpose of delivering the purchased product or service requested by the customer.

Our secure servers protect your information using advanced encryption techniques and firewall technology. We use "cookies" to keep track of your current shopping session so that you may retrieve your shopping cart at any time and to provide you with a personal shopping experience. Customer will not receive any continual email solicitation from the company, unless the customer consents to the solicitation at checkout, or through an opt-in process. And, if the customer does consent to receive email from the company and would like to unsubscribe please send us an email at sales@countrylivingprimitives.com stating your desire to do so.

Collecting and Tracking Visitor Information

Country Living Primitives collects two types of information about users:

•Information users provided through optional, voluntary submissions. These are voluntary submissions to receive our electronic newsletters, to participate in our message boards or forums, to email a friend, and from participation in polls and surveys:

 

•Information Country Living Primitives gathers through tracking information derived mainly by tallying page views throughout our site. This information allows us to better tailor our content and our advertising to user’s needs.

Children

Consistent with the Federal Children's Online Privacy Protection Act of 1998 (COPPA), we will never knowingly request personally identifiable information from anyone under the age of 13 without requesting parental consent.

Usage tracking

Country Living Primitives tracks user traffic patterns throughout our website. We do break down overall usage statistics according to a user's domain name, browser type, and MIME type by reading this information from the browser string (information contained in every user's browser).

Country Living Primitives sometimes tracks and catalogs the search terms that user’s enter in our Search function. We use tracking information to determine which areas of our sites users like and don't like based on traffic to those areas. This helps us continue to build a better service for you.

Cookies

We may place a text file called a "cookie" in the browser files of your computer. The cookie itself does not contain Personal Information although it will enable us to relate your use of this site to information that you have specifically and knowingly provided. But the only personal information a cookie can contain is information you supply yourself. A cookie can't read data off your hard disk or read cookie files created by other sites. CountryLivingPrimitives.com does use cookies to track user traffic patterns (as described above). Our advertising system delivers a one-time cookie to better track ad impressions and click rates. Our advertising system and our product recommendation feature may use cookies to collect information on the pages you visit on our site to provide personalized recommendations.

You can refuse cookies by turning them off in your browser. If you've set your browser to warn you before accepting cookies, you will receive the warning message with each cookie. You do not need to have cookies turned on to use this site.

Privacy on Links and Other Web Sites

Other sites accessible through our site have their own data collection practices and/or privacy policies. Please consult each site to view their privacy policy. We, “countrylivingprimitives.com” will not be responsible for the actions of third parties. This site contains links to other sites on the Internet that are owned and operated by third parties. You acknowledge that countrylivingprimitives.com is not responsible for the operation of or content located on or through any such site.

Shipping Policy

Shipping time for most orders will be 1-4 business days, provided that the product ordered is in stock. Orders will not be processed or shipped on Saturday or Sunday, or major holidays, exception if prior arrangements were made to do so. CountryLivingPrimitives.com is closed for business on Sundays to oberserve the Lords Day and ask that you honor that. “Special Order” items such as furniture take approximately 8-12 weeks to ship as these items are custom manufactured to your specifications. “Special Order” items sometimes may incur additional shipping charges.

We cannot guarantee when your order will arrive, please allow 6 -14 business days for shipping. Consider any transit or shipping time offered to you by countrylivingprimitives.com or other parties only as a general estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.

Return Policy

We care about your satisfaction as our customer and want you to be completely satisfied with your purchase. Every product we sell is carefully inspected before being shipped to your door, but if for any reason you are not completely satisfied with your purchase, simply return it for a full merchandise refund within 15 days of receipt. Please note we cannot accept returns on Sale Items & some Custom/Special Order Products. Lighting products, Bedding, Earth Rugs and furniture require a restocking fee and are not eligible for a full merchandise refund. If you need to return an item, please call 484-388-1508 for assistance. Merchandise must be returned in original packaging and include invoice. Unless we determine the product to be defective as a result of the manufacturer or our error, all shipping charges are the customer's responsibility.

We will gladly replace and/or accept the return of products that are defective due to damage in transit, defects in workmanship and/or manufacturing for up to 15 days from receipt of item, please check your items carefully upon arrival. In the unlikely event that an item arrives damaged please contact us immediately via phone or email. You will be required to save the box and all its contents for 14 days in case the shipper desires to inspect it. When these items are returned we will issue a refund to your credit card.

Custom/Special Order Items, Katies Light House Products, Irvin's Tinware Products, VHC Brands Products, & Furniture” will require 25% of the purchase price be considered a “nonrefundable” fee upon placement of your order with the manufacturer. This “nonrefundable” fee on “special order items & furniture” will be refunded in its entirety if we cannot deliver the merchandise you ordered. However if you return the items or make changes to and/or cancel your order after it has been placed with the manufacturer this could result in a loss of 25% of the purchase price and/or additional fees.

Lt. Moses Willard Products are not returnable and the purchase price is considered “nonrefundable” upon placement of your order with the manufacturer. This will be refunded in its entirety if the item arrives damaged and we cannot replace it or we cannot deliver the merchandise you ordered. However if you return the items or make changes to and/or cancel your order after it has been placed with the manufacturer this could result in a loss of the purchase price and/or additional fees.

Sales Taxes

Countrylivingprimitives.com shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within Pennsylvania. For orders shipped to other areas, the purchaser is solely responsible for all sales, customs, duties taxes and/or other taxes.

Typographical Errors

In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, countrylivingprimitives.com shall have the right to refuse or cancel any orders placed for product listed at an incorrect price. Countrylivingprimitives.com shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, countrylivingprimitives.com shall immediately issue a credit to your credit card account in the amount of the incorrect price. You will be under no obligation to accept an order for which the price was posted incorrectly.

The above mentioned Conditions will supersede any terms and/or conditions you include with any purchase order, regardless if countrylivingprimitives.com. signs those conditions or not. Countrylivingprimitives.com reserves the right to make changes to this site and these Conditions at any time.

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