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Free Shipping Promotion: For a limited time, Free Shipping On Orders Over $75, to Continental United States, Alaska & Hawaii excluded. Some larger items excluded.
Orders are generally shipped United States Postal Service Priority Mail, Pack Ship USA or UPS Ground. The following shipping charges apply to orders shipped within the continental USA. Your total amount will reflect these prices and any additional freight charges that larger items may incur when you checkout in our shopping cart. FURNITURE SHIPS TO CONTINENTAL UNITED STATES ONLY! We do not ship to international addresses at this time.
|Order Amount||Continental U.S.||AK,HI, & APO-FPO|
If additional shipping charges are required, we will contact you with the shipping charges for your approval prior to processing your order.
Upon prior notification, your furniture will be delivered "curbside". You will need to be home to accept delivery and unload the merchandise. On all furniture deliveries, you will be notified by the delivery service at least 24 hours prior to delivery. When your order has been shipped and the freight dispatcher contacts you, please verify (and clarify if necessary) your delivery destination. They will arrange for an approximate time of delivery, usually within a (4) four hour period of time.
NOTE: If no one is at home when delivery is attempted, you will incur a minimum re-delivery charge of $75.00 per order. Please make sure someone is at the delivery destination to receive the order.
If your home is not accessible by delivery truck we may have to transport your merchandise to the nearest accessible point and it will be your responsibility to provide pick-up and transportation to your home. In some cases, remote delivery charges may apply. We will notify you prior to shipping if this should apply or contact us if you are concerned.
Return/Cancelation Policy We care about your satisfaction as our customer and want you to be completely satisfied with your purchase. Every product we sell is carefully inspected before being shipped to your door, but if for any reason you are not completely satisfied with your purchase, simply return it for a full merchandise refund within 15 days of receipt. Please note we cannot accept returns on Sale Items & some Custom/Special Order Products. Lighting products, bedding, Earth Rugs and furniture require a restocking fee and are not eligible for a full merchandise refund. If you need to return an item, please call 484-388-1508 for assistance. Merchandise must be returned in original packaging and include invoice. Unless we determine the product to be defective as a result of the manufacturer or our error, all shipping charges are the customer's responsibility.
We will gladly replace and/or accept the return of products that are defective due to damage in transit, defects in workmanship and/or manufacturing for up to 5 business days from receipt of item, please check your items carefully upon arrival. In the unlikely event that an item arrives damaged please contact us immediately via phone or email. You will be required to save the box and all its contents for 14 days in case the shipper desires to inspect it. When these items are returned we will issue a refund to your credit card.
Custom/Special Order Items, Katies Light House Products, Irvin's Tinware Products, VHC Brands Products, & Furniture” will require 25% of the purchase price be considered a “nonrefundable” fee upon placement of your order with the manufacturer. This “nonrefundable” fee on “special order items & furniture” will be refunded in its entirety if we cannot deliver the merchandise you ordered. However if you return the items or make changes to and/or cancel your order after it has been placed with the manufacturer this could result in a loss of 25% of the purchase price and/or additional fees.
We will deduct our shipping costs before issuing refunds on returned merchandise.
Lt. Moses Willard Products are not returnable and the purchase price is considered “nonrefundable” upon placement of your order with the manufacturer. This will be refunded in its entirety if the item arrives damaged and we cannot replace it or we cannot deliver the merchandise you ordered. However if you return the items or make changes to and/or cancel your order after it has been placed with the manufacturer this could result in a loss of the purchase price and/or additional fees.